C&A Europe

Challenge

C&A faced a communication problem where the headquarters informed all its European stores through paper documents. This led to inefficient workflows and high paper usage. The company sought ways to digitize communication to reduce paper usage and associated costs. Additionally, there was a need for a mobile solution to enhance engagement and efficiency in the stores.

Solution

Our collaboration with C&A began with an intensive co-creation project that focused on the end-user from the outset. We started with a detailed analysis of the client’s needs and determined how to address them efficiently and effectively. We developed a .NET Core project and rolled out various APIs. This backend was then used by our frontend development team to build a back-office system for C&A headquarters and its country offices, allowing them to quickly and easily send tasks and alerts to all stores with a single click.

Results

Thanks to our efforts, C&A was able to reduce paper usage by 90%, leading to significant cost savings and more efficient communication between the headquarters and the stores. The new digital platforms improved the clarity and effectiveness of communication, resulting in better business outcomes.

Numble has shown a flexible and proactive approach in our partnership, consistently delivering optimal results. Their expert approach and innovative solutions have exceeded our expectations. We value their expertise and look forward to continuing our collaboration.

Future Outlook

We continue to work with C&A to further optimize and innovate their digital platforms. There are plans to integrate new features and services to further enhance customer satisfaction.

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