Challenge
The major ports in Belgium were operating with outdated, complex, and fragmented Port Community Systems, which led to inefficiencies and difficulties in data integration. Each port had its own system and structure for communicating data, which made it challenging to consolidate information and make accurate predictions. Additionally, integrating data from nine external reference systems and various channels such as APIs, FTP, CSV, and email further complicated the process. The primary goal was to centralize this data into a single, streamlined digital platform to improve operational efficiency and data accuracy.